A Tradie for your Internet & Tech.
When a pipe leaks, you call a plumber. When your power fails, you call a sparky. When your internet stops working and your provider says "we can't see a fault on your line"... you call us.
We are 100% impartial. We don't sell internet plans, and we don't take kickbacks from equipment manufacturers. Our mission is to ensure your internet works flawlessly. After all, you're already paying for it.
Serving the Illawarra NSW region.
About Us
Internet Fixers exists to provide impartial, expert, and hands-on support for home internet and technology issues. With over 25 years experience working in Technology, Networking, and Telecommunications, including supporting some of the world's largest organizations, our team brings enterprise-grade expertise right to your home.
We pride ourselves on achieving the exact results YOU need. No sales pitch, just honest help and advice. If we establish the issue isn't something we can help you with, we'll be completely upfront about it. We'll give you the best advice possible, arm you with the exact technical terms you need, and refer you to the right place. That's our commitment to you.
Our Services
Internet Connectivity Health-Check
A comprehensive on-site evaluation of your home network, Wi-Fi coverage, and connected devices. We identify any weak points, interference sources, and configuration issues that may be affecting your internet performance. After the assessment, we provide a detailed report with actionable recommendations to get the best out of your home internet setup.
General In-Home Technical Support
From device setup and troubleshooting to network optimization and smart home integration, we provide hands-on technical support for a wide range of home technology needs. Our goal is to ensure that your devices work seamlessly and provide you with a reliable and efficient digital experience.
Transparent Pricing, No Surprises
Initial Call-Out
Fixed Rate
$150
Includes first hour
Additional Time
Per Hour Rate
$100
Billed in 15 minute increments after the first hour
No Bill Shock Promise!
We will always provide a clear estimate of the time required for your service. If we anticipate that the job will take longer than expected, we will inform you immediately and provide options to proceed.
Frequently Asked Questions
Can you help if my provider says there is no line fault?
Yes. We investigate in-home network problems that line tests can miss, including router setup, Wi-Fi interference, dead zones, and device-level bottlenecks.
Do you sell internet plans or take commissions?
No. We are independent and impartial. We do not sell plans and we do not take kickbacks from hardware vendors.
What areas do you service?
We provide internet and IT support across the Illawarra NSW region, including Wollongong, Shellharbour, Kiama and surrounding areas.
What is included in your connectivity health-check?
We assess your home network and Wi-Fi coverage, identify technical weak points, and provide practical recommendations to improve reliability and performance.